Busy Firm
vs
Square POS
Square is a great register. Busy Firm is the CRM, quotes, invoices, scheduling and card terminal around the sale.
No platform fee on what you get paid - and the tools behind the payment.
Why service businesses add Busy Firm to their Square setup
Taking payments
| Feature | Busy Firm | Square POS |
|---|---|---|
Card terminal - key in or take a card anywhere | CRM Team | Yes |
Dedicated in-store card reader hardware | No | Square Reader and Register |
Invoices paid online by card | Yes | Yes |
Recurring invoices | CRM Team | Subscriptions add-on |
Platform fee on top of card processing | None | None |
Beyond the payment
| Feature | Busy Firm | Square POS |
|---|---|---|
CRM with contacts, deals and history | Yes | Customer Directory (basic) |
Quotes customers accept online | Yes | Estimates (Square Invoices) |
Calendar, booking page and crew scheduling | CRM Team | Square Appointments |
Website builder in the same account | Yes | Square Online (separate) |
Follow-up email sequences | CRM Team | Square Marketing add-on |
Price per plan
A $0 base plus add-ons, or one price with it all included.
| Tier | Busy Firm | Square POS |
|---|---|---|
| Solo | $12/mo CRM Solo | $0 base |
| Team | $29/mo CRM Team (terminal, scheduler, sequences) | $0 base + Appointments, Marketing, Team add-ons |
Migrate in 1-2 hours
- 1Export your Square customers as CSV.
- 2Import them into Contacts.
- 3Connect your payout account (we walk you through it).
- 4Take a test payment on the card terminal.
- 5Keep Square for in-store hardware if you use it.
When to choose Square POS instead
We're not right for everyone. Here's when Square POS is the better pick:
- •You run a shop counter with Square hardware already in place.
- •Most of your sales are in-person taps at a register.
- •You rely on Square-only add-ons such as Loyalty.
Common questions
Square is free software. Why pay?+
If you only take payments, Square is hard to beat. Once you want appointments, marketing and team tools it adds up; CRM Team bundles the CRM, quotes, invoices, scheduling, follow-ups and the card terminal for $29 a month.
Do I lose card readers?+
If you rely on Square's in-store hardware, keep Square for the counter. Many businesses use Square in-store and us for quotes, invoices, the CRM and the website.
What are your card fees?+
We add no platform fee - you pay standard card processing only, on invoices and on the terminal.
Can I use both?+
Yes. Import your Square customers here and keep Square for the register.
What about bookings?+
CRM Team includes a calendar, an online booking page and crew scheduling.
Keep the register. Upgrade everything else.
Start a 14-day trial; Square keeps running while you set up.
14-day free trial • No credit card required • Cancel anytime
Last verified: 2026-04-17 · Written by the Busy Firm product team · Have a correction? Tell us.