Busy Firm vs Square POS

Busy Firm
vs
Square POS

Square is a great register. Busy Firm is the CRM, quotes, invoices, scheduling and card terminal around the sale.

No platform fee on what you get paid - and the tools behind the payment.

14-day free trial Migrate in 1-2 hours Cancel anytime

Why service businesses add Busy Firm to their Square setup

01
Quote to paid in one place
The customer accepts the quote, pays the invoice by card, and it all sits on their contact.
02
Scheduling included
Bookings and your crew's calendar are part of CRM Team, not an add-on.
03
No platform fee
We take nothing on top of card processing - on invoices or on the terminal.

Taking payments

FeatureBusy FirmSquare POS
Card terminal - key in or take a card anywhere
CRM Team Yes
Dedicated in-store card reader hardware
NoSquare Reader and Register
Invoices paid online by card
Yes Yes
Recurring invoices
CRM TeamSubscriptions add-on
Platform fee on top of card processing
NoneNone

Beyond the payment

FeatureBusy FirmSquare POS
CRM with contacts, deals and history
YesCustomer Directory (basic)
Quotes customers accept online
YesEstimates (Square Invoices)
Calendar, booking page and crew scheduling
CRM TeamSquare Appointments
Website builder in the same account
YesSquare Online (separate)
Follow-up email sequences
CRM TeamSquare Marketing add-on

Price per plan

A $0 base plus add-ons, or one price with it all included.

TierBusy FirmSquare POS
Solo$12/mo CRM Solo$0 base
Team$29/mo CRM Team (terminal, scheduler, sequences)$0 base + Appointments, Marketing, Team add-ons
Square has a $0 software base and charges for add-ons as you need them. Neither of us takes a platform fee on top of card processing; ours bundles the CRM, quotes, scheduling and follow-ups in one monthly price.

Migrate in 1-2 hours

  1. 1Export your Square customers as CSV.
  2. 2Import them into Contacts.
  3. 3Connect your payout account (we walk you through it).
  4. 4Take a test payment on the card terminal.
  5. 5Keep Square for in-store hardware if you use it.
Stuck? Our team answers by chat and email while you set up.

When to choose Square POS instead

We're not right for everyone. Here's when Square POS is the better pick:

  • •You run a shop counter with Square hardware already in place.
  • •Most of your sales are in-person taps at a register.
  • •You rely on Square-only add-ons such as Loyalty.

Common questions

Square is free software. Why pay?+

If you only take payments, Square is hard to beat. Once you want appointments, marketing and team tools it adds up; CRM Team bundles the CRM, quotes, invoices, scheduling, follow-ups and the card terminal for $29 a month.

Do I lose card readers?+

If you rely on Square's in-store hardware, keep Square for the counter. Many businesses use Square in-store and us for quotes, invoices, the CRM and the website.

What are your card fees?+

We add no platform fee - you pay standard card processing only, on invoices and on the terminal.

Can I use both?+

Yes. Import your Square customers here and keep Square for the register.

What about bookings?+

CRM Team includes a calendar, an online booking page and crew scheduling.

Keep the register. Upgrade everything else.

Start a 14-day trial; Square keeps running while you set up.

14-day free trial • No credit card required • Cancel anytime

Last verified: 2026-04-17 · Written by the Busy Firm product team · Have a correction? Tell us.