Terms of Service

By accessing or using BusyFirm's website, applications, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not access or use the Services. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and BusyFirm LLC ("BusyFirm," "we," "us," or "our"). We reserve the right to update these Terms at any time. Material changes will be communicated via email or a prominent notice on our website. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.

You must be at least 18 years of age and capable of forming a binding contract to use the Services. By using the Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.

Some Services require account registration. You agree to provide accurate, current, and complete information, and to update it as needed. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access. We reserve the right to suspend or terminate accounts that violate these Terms, contain inaccurate information, or engage in fraudulent activity.

BusyFirm provides the following services, subject to availability and these Terms: • AI Builder — AI-powered application generation and development tools. • Design Studio — Custom product design with print-on-demand fulfillment. • Page Builder — Drag-and-drop website creation, hosting, and management. • Business Formation — Entity formation filing services (LLC, S-Corp, C-Corp, Nonprofit, DBA), registered agent services, EIN filing, compliance monitoring, and related add-ons. • Marketplace — Digital products and templates for purchase and download. • Print-on-Demand — Custom merchandise design, printing, and shipping. • Business Tools — Domain registration, business email, virtual addresses, contract templates, and related services. Service features, pricing, and availability may change at our discretion. We will provide reasonable notice of material changes.

BusyFirm acts as an authorized filing service to prepare and submit formation documents on your behalf to the appropriate state agencies. By using our Business Formation Services, you acknowledge and agree: a) BusyFirm is NOT a law firm and does NOT provide legal advice. Our services are document preparation and filing services only. b) You are responsible for the accuracy and completeness of all information provided. c) State filing fees are separate from BusyFirm service fees and are paid directly to the state. d) Filing timelines are estimates based on typical state processing times and are not guaranteed. e) BusyFirm may act as your organizer/incorporator for formation document filing purposes. f) By submitting a formation order, you authorize BusyFirm to prepare, sign (as organizer/incorporator where applicable), and file documents with the relevant state agencies on your behalf. g) Sensitive information (SSN, EIN) is encrypted in transit and used solely for filing purposes. We do not store SSN data after filing is complete. h) Registered Agent services are billed annually after the initial included period. You will be notified before renewal. i) Annual compliance, BOI filing, and other recurring services renew automatically unless cancelled.

Payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service. • Formation package fees ($0, $199, $349) are one-time charges for the formation filing service. • State filing fees vary by state and entity type and are non-refundable once submitted to the state. • Recurring services (Registered Agent, Annual Compliance, Virtual Address, etc.) are billed at their stated intervals and renew automatically. • You may cancel recurring services at any time before the next billing cycle. • All prices are in US Dollars. • We reserve the right to change pricing with 30 days' notice for existing subscriptions.

We offer a 60-day satisfaction guarantee on formation services: • If your filing is rejected by the state for any reason not caused by information you provided, we will re-file at no charge or issue a full refund. • Refund requests for formation services must be made within 60 days of purchase. • State filing fees are non-refundable once submitted to the state. • Digital products, templates, and downloads are non-refundable once delivered. • Print-on-demand products may be refunded or replaced if received damaged or defective. • Recurring service fees are refundable on a prorated basis for the unused portion of the billing period. To request a refund, contact [email protected].

All BusyFirm content, software, designs, trademarks, and materials are owned by BusyFirm LLC or its licensors and protected by intellectual property laws. • You retain ownership of content you create using our tools (designs, websites, applications). • By uploading content, you grant BusyFirm a non-exclusive, worldwide license to host, display, and process your content solely for providing the Services. • You may not reproduce, modify, distribute, or reverse-engineer BusyFirm's software or proprietary materials. • Templates and digital products purchased from our Marketplace are licensed for your personal or commercial use as specified in their respective licenses. They may not be resold or redistributed.

You are solely responsible for content you upload, create, or share through the Services. You agree not to: • Upload content that infringes intellectual property rights of others. • Use the Services for unlawful, fraudulent, or harmful purposes. • Transmit malware, spam, or any code designed to harm or disrupt. • Attempt to gain unauthorized access to our systems or other users' accounts. • Use automated tools to scrape, crawl, or extract data from the Services. • Misrepresent your identity or affiliation with any person or organization. • Use the Services to create content that is defamatory, obscene, or promotes violence or hate. We reserve the right to remove content and suspend accounts that violate these guidelines.

The Services may integrate with or link to third-party services including Stripe (payments), state government filing portals, domain registrars, email providers, and shipping carriers. Your use of third-party services is governed by their respective terms and privacy policies. BusyFirm is not responsible for the availability, accuracy, or practices of third-party services.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT GUARANTEE SPECIFIC OUTCOMES FROM BUSINESS FORMATION FILINGS, INCLUDING APPROVAL TIMELINES OR TAX TREATMENT. BUSYFIRM IS NOT A LAW FIRM, ACCOUNTING FIRM, OR FINANCIAL ADVISOR. INFORMATION PROVIDED THROUGH THE SERVICES IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE LEGAL, TAX, OR FINANCIAL ADVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUSYFIRM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO BUSYFIRM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to indemnify, defend, and hold harmless BusyFirm and its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.

Any disputes arising from these Terms or the Services shall first be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association in the state of Pennsylvania. You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

You may terminate your account at any time by contacting [email protected]. We may suspend or terminate your account for violation of these Terms, fraudulent activity, or at our discretion with reasonable notice. Upon termination, your right to use the Services ceases immediately. Content you created may be deleted after a reasonable retention period. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, and dispute resolution) shall survive.

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and BusyFirm. • Severability: If any provision is found unenforceable, the remaining provisions remain in full effect. • Waiver: Failure to enforce any provision does not constitute a waiver of that provision. • Assignment: You may not assign your rights under these Terms without our written consent. We may assign our rights freely. • Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.

If you have questions about these Terms of Service, please contact us: BusyFirm LLC Email: [email protected] Phone: (272) 772-9793 Website: https://busyfirm.com/contact