Customer Support Specialist (Part-time)

Busy Firm customers are business owners who need answers fast. You are the friendly expert who gets them unstuck.

What you'll do

Answer chat, email and support tickets
Walk customers through setup step by step
Spot bugs and report them clearly
Write and improve help articles

What you need

Excellent written English
Patience and a friendly tone
Comfort learning software quickly
A reliable computer and internet connection

Nice to have

Experience with WordPress, websites or online stores
Previous chat or ticket support
Bilingual (English and Spanish)

Perks

Fully remote, anywhere in the US
Set your own hours
Paid on time, every time
Work on live products real customers use every day