Busy Firm
vs
Pipedrive
Pipedrive nails the pipeline. Busy Firm has the pipeline too - and turns the won deal into a quote, an invoice and a card payment.
From first contact to paid invoice, at one flat price.
Why sales-first teams add Busy Firm
Sales pipeline
| Feature | Busy Firm | Pipedrive |
|---|---|---|
Drag-and-drop deal pipeline | CRM Team | Yes |
More than one pipeline | CRM Team | Yes |
Follow-up email sequences | CRM Team | Yes |
Send from your own mailbox | CRM Team | Yes |
Reports: lead sources, funnel, win rate, forecast | Yes | Yes |
Mobile | Works in your phone's browser | Native iOS and Android apps |
What happens before and after the pipeline
| Feature | Busy Firm | Pipedrive |
|---|---|---|
Quotes accepted online, turned into invoices | Yes | Smart Docs add-on |
Invoices paid by card - no platform fee from us | Yes | No |
Card terminal - take a card anywhere | CRM Team | No |
Calendar, booking page and crew scheduling | CRM Team | Scheduler (meetings) |
Website builder in the same account | Yes | No |
Price per plan
One team price instead of paying per seat.
| Tier | Busy Firm | Pipedrive |
|---|---|---|
| Solo | $12/mo CRM Solo | $14/user Essential |
| Team | $29/mo CRM Team - one price | $49/user Professional |
| With a website | CRM included in builder plans from $20/mo | No website builder |
Migrate in 30 minutes to 2 hours
- 1Export Pipedrive people and organisations as CSV.
- 2Import the CSV into Contacts.
- 3Recreate your pipeline stages under Pipelines (CRM Team).
- 4Connect your mailbox and rebuild follow-ups as sequences.
- 5Keep Pipedrive running until you are happy - nothing is changed there.
When to choose Pipedrive instead
We're not right for everyone. Here's when Pipedrive is the better pick:
- •You are a pure outbound sales team that lives in the pipeline and nothing else matters.
- •You need native mobile apps with offline use for reps in the field.
- •You rely on Pipedrive-only add-ons such as LeadBooster.
Common questions
Pipedrive has a great pipeline. Do you?+
Yes - a drag-and-drop pipeline, and more than one pipeline on CRM Team, with deals moving through your own stages.
Mobile app?+
Pipedrive has native apps with offline use. Ours runs in your phone's browser - for reps who live in the field, Pipedrive's apps are better today.
Email?+
On CRM Team you connect your own mailbox - any provider by app password, or Google and Microsoft in one click - and send follow-up sequences from it.
Why switch?+
Pipedrive ends at "won". Here the same deal becomes a quote the customer accepts and an invoice they pay by card - with no platform fee from us.
Can I try it first?+
Yes - both CRM plans start with a 14-day free trial.
Pipeline and payment, one bill.
Start a 14-day trial and keep Pipedrive until you are sure.
14-day free trial • No credit card required • Cancel anytime
Last verified: 2026-04-17 · Written by the Busy Firm product team · Have a correction? Tell us.